Quality
Carefoot is committed to providing a high-quality service in the area of quality management, by striving to improve how we work with clients and our staff, and how we run our organisation.
Our six quality management pillars include:
1. To endeavour to exceed our customers’ expectations.
2. Create a culture of continuous improvement and efficient operation.
3. To make development and training of all employees a priority.
4. To ensure excellent communication skills for all employees and high personal satisfaction.
5. To provide adequate resources and training needed to continually improve the effectiveness of the quality management system.
6. To continually improve the efficiency of the supply chain.
The above goals are completed by an effective and efficient company quality management system based on the requirements of ISO 9001.
Carefoot will take into consideration the views of interested parties and the effect the company’s activities may have upon the environment. The success of this policy is monitored, controlled and improved through elements of this quality system such as quality objectives, internal audits, management reviews, corrective/preventive actions, training and process performance / effectiveness.
Each employee is made aware of the importance and contents of this quality policy and be encouraged to contribute to the success of the quality management system and the need to add value wherever possible.

